Terms & Conditions
Effective Date: 31.12.2024
Welcome to Azuri Promo Shop Ltd. By using our website, placing an order, or engaging our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Introduction
Azuri Promo Shop Ltd (“we”, “our”, or “us”) provides printing, branding, and promotional services. These Terms apply to all users of our website and customers who purchase from us.
2. Use of Website & Services
You agree to use our website only for lawful purposes. You must not misuse the content or interfere with our systems. We reserve the right to suspend or terminate your access if misuse is detected.
3. Intellectual Property
All designs, content, and graphics on our website are the property of Azuri Promo Shop Ltd or our licensors. You may not reproduce, republish, or distribute any part of our website without our permission.
4. User Responsibilities
If you submit artwork or content for your order, you confirm you own the rights or have permission to use them. You also agree not to upload any materials that are offensive, defamatory, or unlawful.
5. Product Descriptions & Customization
We make every effort to describe our products accurately. However, due to variations in materials and printing, slight differences may occur. Final design approvals are the customer’s responsibility.
6. Order Process & Payment
Orders are confirmed upon receipt of a deposit or full payment. The remaining balance (if any) must be cleared before delivery. Quotes are valid for a limited period and may change due to supplier costs or currency fluctuations.
7. Cancellations & Refunds
Orders can be canceled before production begins. Once approved and in production, cancellations are subject to fees. We only accept returns for defective or incorrect products. Claims must be made within 30 days of receiving your order.
8. Limitation of Liability
We do our best to deliver quality service, but we are not liable for indirect or consequential damages. Our total liability will not exceed the value of the goods purchased.
9. Privacy & Data Protection
We are committed to protecting your personal data. Please refer to our [Privacy Policy] for more information on how we collect, use, and store your information.
10. Governing Law
These Terms & Conditions are governed by the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.
11. Force Majeure
Azuri Promo Shop Ltd is not responsible for delays or failures caused by events beyond our control—including natural disasters, strikes, power failures, government actions, or pandemics. We’ll resume service as soon as it’s safe and practical.
12. Contact Information
For any support or questions, contact us via email at:
📧 info@azuripromo.com