At Azuri Promo Shop Ltd, we’ve made it simple, secure, and convenient to order your branded products and printing services online.
How to Order
Step 1: Browse Our Products & Services
Explore our Shop to find a wide range of branding solutions including:
- T-shirts & apparel printing
- Stickers & labels
- Banners & signage
- Promotional items
- Large-format printing & display materials
Step 2: Select Your Item(s)
Click on the product or service you’d like, review the details, and add your selection to the Cart.
Step 3: Share Your Design
- Upload your logo or artwork when placing the order, OR
- Add notes with your special requirements, OR
- Request design support from our in-house creative team.
Step 4: Review Your Order
Go to the Cart page, check your order summary, and then proceed to Checkout.
Step 5: Provide Your Details
- Fill in your billing and delivery information.
- Kindly include your KRA PIN when placing the order (required for invoicing).
Step 6: Confirm & Place Order
Click Place Order to confirm. You’ll be redirected to our secure Pesapal Payment Gateway to complete payment.
How to Pay
We use Pesapal, a highly secure and trusted payment gateway in Kenya, to process all transactions.
Accepted Payment Methods via Pesapal:
- M-Pesa (STK Push & PayBill)
- Airtel Money
- Visa & MasterCard debit/credit cards
- Bank transfer options (supported within Pesapal)
Payment Process
- After placing your order, Pesapal will prompt you to choose your preferred payment method.
- Complete payment securely via M-Pesa, Airtel Money, card, or bank.
- You’ll instantly receive both an order confirmation and a payment receipt via email.
Payment Terms
- Online shop orders: 100% payment upfront.
- Custom or large-scale projects: 50% deposit required to start production; balance before delivery.
Delivery & Order Timelines
- Small orders: Next-day delivery within Nairobi.
- Large-scale/custom projects: Up to 15 working days depending on scope and materials required.
- Collection option: Pick up your order from our office at Kilome Road, Nairobi.
- Outside Nairobi deliveries: We’ll arrange secure courier or transport services at your request.
Need Help?
If you get stuck or need clarification at any stage:
📧 Email us at chat@azuri.co.ke
Our team is always ready to assist you.
✅ Order with confidence – your payments are secure with Pesapal, and your products are crafted with over 15 years of branding expertise at Azuri Promo Shop Ltd.
Frequently Asked Questions (FAQs)
1. What if I don’t have ready artwork or a logo?
Don’t worry! Our in-house creative team can help you design professional artwork that suits your brand. Just share your idea or brief when placing your order. Check out our graphic design service.
2. Can I pay in installments?
Yes. For custom or large projects, we require a 50% deposit before production begins, and the balance is payable before delivery. For standard online shop orders, full payment is required upfront.
3. Do you deliver outside Nairobi?
Yes, we do. We arrange reliable courier and transport services to towns across Kenya and neighboring countries. Delivery costs will be communicated when placing your order.
4. How long will it take to receive my order?
- Small orders (e.g., T-shirts, stickers, banners): Next-day delivery within Nairobi.
- Massive/custom projects: Up to 15 working days, depending on the complexity and scale.
5. Is my payment safe?
Absolutely. We use Pesapal, a highly secure payment gateway in Kenya. It supports M-Pesa, Airtel Money, Visa, MasterCard, and bank transfers with real-time confirmation.
6. What information should I provide when ordering?
Please provide:
- Clear product specifications (sizes, colors, quantities)
- Your KRA PIN (mandatory for invoicing)
- Delivery or pick-up instructions
- Artwork or design files (if available)
7. Can I track the status of my order?
Yes. After confirming your order, our team will keep you updated via email or phone on the progress until delivery or collection.
8. What if I get stuck while ordering or paying?
Our team is here to assist you. Reach us anytime at:
📧 chat@azuri.co.ke
📞 +254 748 000087
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